SAFEGUARDING OUR GOOD REPUTATION

We conduct our activities in accordance with principles of honesty, integrity and openness. We notify our stakeholders as much as possible of our operations and developments in the company. We justify our sustainability policy on the basis of internationally-recognised quality (and other) standards and labels, such as ISO and FSC certification. We have a thorough risk-management system, on the basis of which we identify potential hazards and risks at an early stage so that they can be acted on and corrected.

Facts & figures

7.9
Customer satisfaction
80%
Code of supply signed
12.9%
improvement settling complaints
0.4%
of net profit for community investments

Cases